Legal notice

WFUNERALNET S.L., owner of this website, makes this document available to the Users. The purpose is to comply with the obligations established in Law 34/2002, of 11 June, on Information Society Services, and Electronic Commerce (LSSICE) and other applicable regulations, as well as to provide information on the conditions of use.


In compliance with the duty of information regulated in art. 10 LSSICE, the necessary details of the owner of the website are provided below:

The company that manages the services and the web domain is WFUNERALNET, S.L., with NIF B01821701, with registered office at Calle Rodríguez Arias 23, 2º, 48011 Bilbao (Vizcaya) registered in the Mercantile Register of Bizkaia, Volume 5955, Folio 187, Section 8, Page BI-75721, 1st Inscription (hereinafter "WFN").


Any person, whether natural or legal, by registering, accessing and using this website you ("User") acknowledge that you have read and accepted this Legal Notice, and agree to comply with all its terms and conditions herein. You further acknowledge and agree that your registration, access and use of this website shall be subject to the Legal Notice in effect at the time you access this website. WFN reserves the right to modify this Legal Notice, as well as any other general or specific conditions that may be applicable and that are contained in this Legal Notice. In this case, the User may notify WFN, through the contact details provided in the notifications section, that he/she does not accept any possible modification of this Legal Notice. The User shall be liable to WFN or to third parties for any damages that may be caused as a result of a breach of this obligation. The website is aimed exclusively at Users residing in Spain. Users who reside or are domiciled in any other place and who decide to access and/or use this website must ensure that such access and/or use complies with the applicable local legislation, and WFN shall not be liable in any case for the use of this website in such cases.


WFN reserves the right to unilaterally make any changes it considers appropriate to its website, being able to change, delete or add both the contents and the services provided through the website, without there being any obligation to give prior notice or inform users of such changes, with publication on the provider's website being understood to be sufficient.

The duration of the provision of the portal service is limited to the time at which the user is connected to the website or to any of the services it provides. Therefore, the User, each time he/she intends to use the portal, should carefully read this Legal Notice, as the same and its respective conditions of use may be altered at any time. Therefore, the validity of these conditions will vary according to their exposure and will be maintained for as long as they are duly published, until they are replaced by others.


The purpose of these conditions of use and browsing is to regulate the relationship between the owner of the website, WFN, as service provider, and the users who access, browse and enjoy the service offered.

WFN provides free and unrestricted access to a large amount of information, services and data (hereinafter, the "contents"), the ownership of which belongs to WFN or its licensors and to which the user may have access.

Registration, access and use of the Website shall be restricted to persons over 18 years of age. The User may not authorise third parties to use his or her account, nor may he or she allow persons under the age of 18 to access the services provided by WFN through his or her account. The User acknowledges and accepts that the access and use of the services of the website takes place freely and consciously, under his/her sole responsibility.

The User assumes responsibility for the proper use of the portal in accordance with the Law and these conditions, a responsibility that extends to the registration required to access certain services and content provided. This registration entails the completion of the corresponding form, in which the user guarantees the authenticity and currency of all data provided and undertakes not to provide false, fraudulent or illicit information or documentation. This may result in the creation of a password that the user must keep diligently and confidentially, the user will be responsible at all times for the custody of their password, assuming, consequently, any damages that may arise from its misuse, as well as the transfer, disclosure or loss of the same. In the event of forgetting the password or any other circumstance that entails a risk of access and/or use by unauthorised third parties, the User shall immediately notify WFN so that the latter may immediately proceed to block and replace the password. In any case, any operations carried out prior to such notification shall be deemed to have been carried out by the User, who shall be responsible for and shall pay the costs and/or damages arising from any unauthorised access and/or use carried out prior to such notification. The User shall be solely liable for any false or inaccurate statements made and for any damages caused to WFN or third parties as a result of the information provided.

The user expressly undertakes to make appropriate use of the contents and services offered by, in accordance with the law, morality, public order and these conditions and, by way of example but not limitation, not to use them for:

a) Disseminate criminal, violent, pornographic, racist, xenophobic or offensive content, or content that advocates terrorism, violates human rights or, in general, is contrary to the law or public order
b) Intentionally introducing computer viruses into the network or carrying out actions likely to alter, spoil, interrupt or generate errors or damage to the physical and logical systems of WFN, owner of the website, or of third parties; as well as hindering the access of other users to the website and its services through the massive consumption of computer resources through which WFN provides its services.
c) Attempting to access the e-mail accounts of other users or restricted areas of the computer systems of WFN or third parties and, where appropriate, extracting information.
d) Infringe intellectual or industrial property rights, as well as disseminate, transmit or make available to third parties any type of information, element or content that involves a violation of the secrecy of communications and legislation on the protection of personal data.
e) Impersonate the identity of another user, public administrations or a third party, using their registration codes for the different services and/or contents of the website.
f) Reproducing, copying, distributing, making available or in any other way publicly communicating, transforming or modifying the contents, unless authorised by the owner of the corresponding exploitation rights or it is legally permitted to do so.
g) Collect data for advertising purposes and send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

Any breach of the clauses contained in this website (Legal Notice, Privacy Policy, Cookies Policy, as well as other content that entails obligations for the user) and in general of the law in force in Spain, will be immediately reported by WFN to the relevant authorities, undertaking to cooperate with them. In this case, the user will be liable to WFN or to third parties for any damages that may be caused as a result of non-compliance with these obligations.

WFN does not guarantee that its website complies, in whole or in part, with the laws of other countries. Therefore, if the user resides or is domiciled in any place other than Spain, and decides to access and/or browse this website, he/she does so at his/her own responsibility and risk, and must ensure that such access and/or browsing complies with the local legislation applicable in his/her case.

WFN shall not be liable for any damage or loss resulting from a denial-of-service attack, viruses or any other technologically harmful programs or materials that may affect your computer, computer equipment, data or materials as a result of using this website or downloading content from it or to which it redirects.

Finally, the website may contain links or redirects to third party websites offering products or services on our website. These links or redirects may lead to completely independent websites or to micro-websites technologically managed by WFN.


All notifications and communications between WFN users shall be considered effective, for all purposes, when made by post, e-mail or telephone communication. Users must contact WFN by:

a) Sending by post to the following address: Calle Rodríguez Arias 23, 2º, 48011 Bilbao (Vizcaya)
b) Communication by telephone call to the following telephone number: +34639864293
c) Sending by e-mail to the following address:

By using this website, the user implicitly accepts that most communications will be made electronically. For contractual purposes, the user consents to use this electronic means of communication and acknowledges that any communication sent to him/her electronically complies with legal requirements.


The fees charged shall not be refundable. However, the amounts paid by Users will be refunded in the cases provided for in Article 21 of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users. The rates, their updates and conditions of use will be available at all times on the website and are subject to possible modifications. The User is recommended to periodically access the website to know the rates applicable at any given time. WFN reserves the right to modify, extend, reduce, establish and/or eliminate any payment method at any time as it deems appropriate for the proper functioning of the services, in which case the User will be notified of such circumstances. The fees applicable to the service will be charged to the User at the end of the registration and/or periodically at the beginning of each calendar month, such fees will be charged by WFN automatically through the credit card details provided by the User in the registration form, for which WFN reserves the right to carry out a validation of the payment method. WFN reserves the right to restrict the use and recover the amount of the promotions, invitations and discounts to those Users who make an inappropriate, illicit or abusive use of the same, who may be informed of such circumstance. Inappropriate use shall be understood to be any use of the website by the User that is contrary to the Law and to this Legal Notice. It is strictly forbidden for a User to create different accounts on WFN or to share an electronic payment method with other Users in order to unduly benefit from discounts and invitations, which is considered an abusive use of the same. Furthermore, WFN reserves the right to cancel or reduce the value of discounts, invitations and promotions at any time. Finally, the value of invitations or discounts may be limited to certain categories. In accordance with the provisions of the Privacy Policy, the credit card details provided in the registration form may be forwarded to the payment provider company responsible for storing the User's credit card details. The User must access or may be redirected to the payment provider's website via the link provided for this purpose in the registration form. In any case, the User is recommended to consult the terms and conditions of use and the privacy policies of third party websites accessed through links included in the website. WFN, for security reasons, shall have the power to block, cancel or cancel any payment method when there is reasonable suspicion of improper use of the same. Furthermore, it is not permitted to use the same payment method in more than two separate accounts. If this happens, the company may proceed to block the services to all accounts until the User provides documentary proof of ownership of both accounts and of the payment method entered.


The owner of the website undertakes to process the user's personal data in accordance with the provisions of current legislation on the matter. Specifically, it undertakes to apply the provisions of LO 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

For more information about the processing of your personal data on the portal, please refer to the Privacy Policy.


All the contents of the website, including, but not limited to, texts, photographs, graphics, images, icons, technology, software, links and other audiovisual content, as well as its graphic design and source codes, constitute a work whose property belongs to WFN, and none of the exploitation rights over them may be understood to be transferred to the user beyond what is strictly necessary for the correct use of the website, and regardless of whether or not they are subject to intellectual property rights.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of WFN, and it may not be construed that the use of or access to the same grants the user any right over the same.

The total or partial reproduction, exploitation, distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorised by the holder of the exploitation rights is prohibited. Any unauthorised use is considered a serious breach of the author's intellectual or industrial property rights.

In order to make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as regarding any of the contents of the website, the user must notify WFN of said circumstance, attaching the relevant information.

In any case, WFN assumes no responsibility whatsoever for any intellectual or industrial property rights owned by third parties that may be infringed by a third party or by the user.


The website may contain links or hyperlinks to other Internet sites, over which it has no control. Therefore, once the user accesses the third party links and leaves the website, this Legal Notice, the Privacy Policy and the Cookies Policy will cease to have effect, as the websites accessed by the user are subject to their own policies.

WFN cannot assume any responsibility for the content that may appear on third party websites, nor does it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, veracity, validity and constitutionality of any material or information contained in any of these links or hyperlinks. Likewise, the inclusion of these external connections to third-party websites does not imply any type of association, merger or participation with the connected entities.


The information provided on this website is of a general nature and is for information purposes only, and access to all content is not fully guaranteed, nor is its accuracy, completeness, correctness, validity or timeliness, nor its suitability or usefulness for a specific purpose.

WFN shall not be liable, under any circumstances, for damages of any kind arising from, by way of example and without limitation:

• WFN does not guarantee that the contents will be permanently updated, nor that they are free of any type of error.
• WFN is not responsible for any possible damage or harm caused to the user as a result of failures or disconnections in the telecommunications networks that lead to the suspension, cancellation or interruption of the website's service, as the operation of these networks depends on third parties.
• WFN does not guarantee the absence of viruses or malicious or harmful programmes in the contents that may alter the computer systems, electronic documents or data of the users, despite having adopted all the necessary technological measures to prevent this. It is the responsibility of the user, in any case, to be provided with adequate tools to protect against harmful computer programmes.

Furthermore, WFN accepts no liability whatsoever for:

• The quality of the funeral service that groups or insurers may receive.
• The lack of payment between the Users that WFN puts in contact.
• The elimination of an open tender or a bidding process, which right is reserved to the User who publishes it.
• The rejection or non-award of a winning bid, which right is reserved by the User who publishes it.
• The fulfilment of the legally required requirements for the provision of the service that Users provide after using our intermediation services.


The relations established between WFN, owner of the website, and the user shall be governed by current Spanish legislation and the resolution of any possible controversy that may arise shall be subject to the Courts and Tribunals of the city of Bilbao (Bizkaia).

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